Auto-Attendant Menus

Who is answering your customers' calls?

A voiceover greeting message on your phone is the first point of contact for new customers.

A welcoming, professional welcome

We can work with you to design greeting messages for your system of choice that are recorded professionally. We'll make sure to cover all the bases, meeting the needs of your customers no matter what their needs are.

Phone system compatible

We offer the latest audio engineering software so our clients can maintain high quality sound. This includes VoIP, PBX & traditional landlines.

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Streamlined System

With professional recordings at your disposal, incoming phone calls can be handled with greater ease. Instead of listening to the other person on the other end and jotting down notes about their request, you can just pick out an option from a list or use callers' individual extensions to take care of them. Calls can also be “handled” by a virtual receptionist

Reduce customer frustration

Automated menus make it easier to direct communication with customers, meaning they'll most likely only need to talk with one agent.

Self-service options

For repetitive customer inquiries, allow customers to complete them online. This can save both of you their time and solve problems more efficiently.

Mitigate Staff Stress

An auto-attendant is an interactive voice response system that provides clear instructions for your customers to follow. They can help them find the right contact or department and answer questions.

Reduce your costs

A professionally designed IVR menu can handle routine tasks at a fraction of the cost by handing these off to an automated system. This frees up staff to spend more time on each call, which is ideal for those with complex questions.

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